Considering COVID-19 we have taken precautionary steps demanded by the situation. Our branches will be open, with required hygiene measures and reduced staff.
Revision in Savings Account Interest rates effective April 01, 2022
Customer Compensation and Protection Policy limiting the liability of customers in unauthorized electronic transactions is available under Bank Policies section for perusal of customers.
Our Avinashi branch located at The Utkarsh BANK Ltd. Shop No 5/215 Rajan Nagar Opp to weekly Market, K K Pudur post Avinashi Taluk, Tirupur - 641654, will be closed w.e.f April 30, 2022. It is being merged with our Tirupur branch.
Considering COVID-19 we have taken precautionary steps demanded by the situation. Our branches will be open, with required hygiene measures and reduced staff.
Revision in Savings Account Interest rates effective April 01, 2022
Customer Compensation and Protection Policy limiting the liability of customers in unauthorized electronic transactions is available under Bank Policies section for perusal of customers.
Our Avinashi branch located at The Utkarsh BANK Ltd. Shop No 5/215 Rajan Nagar Opp to weekly Market, K K Pudur post Avinashi Taluk, Tirupur - 641654, will be closed w.e.f April 30, 2022. It is being merged with our Tirupur branch.
North & South::
Name : Abhishek Verma
Address : Zonal Office: 3rd Floor, Unit No 5 & 6, Plot No 28/35, Princeton Business Park, Ashok Marg, Hazratganj, Lucknow - 226001
Email : nodal.officer@utkarsh.bank
Phone No. : 9151037372
East & West::
Name : Saptadeep Guha
Address : Zonal Office: 7th Floor, Megatherm Tower, Plot No-L1, Block-GP, Electronics Complex, Sector-5, Salt Lake City, Kolkata-700091
Email : nodal.officer@utkarsh.bank
Phone No. : 9151037405
If your query remains unresolved with our grievance redressal, you may approach the Principal Nodal Officer (PNO) Mr. Sankha Basu, Utkarsh Small Finance Bank Limited, S-24/1-2, 2nd Floor, Mahavir Nagar, Orderly Bazaar, Varanasi, Uttar Pradesh, PIN -221002. Call: 0542-7109115 / +91-8189043404, Email: pno@utkarsh.bank ,for all zone .
Incase the issue remains unresolved post discussion with our Principal Nodal Officer (PNO), you may click here to raise the issue with our management team.
Further in case you are not satisfied with the resolution provided by the Bank, you may approach the Office of the Banking Ombudsman, Reserve Bank of India to lodge a complaint at Complaint Management System Portal(https://cms.rbi.org.in) and /or write to RBI CRPC, Chandigarh, Reserve Bank of India, 4th floor, Sector 17, Chandigarh, 160017 or Call toll free number – 14448”. Also you may lodge your grievances at the following email address (CRPC@rbi.org.in) of the office of the Banking Ombudsman.
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